For Clients
Help articles for coaching clients — how to use your coach’s Coachful workspace.
Accepting your coaching program invite
New to Coachful? Learn exactly how to accept your coaching program invite, set up your account, complete payment, and get the most out of your first session — step by step.
Booking a free consultation with a coach
Learn how to book a free consultation with a coach on Coachful in under 5 minutes — from finding the right coach to joining your video call, fully prepared.
Canceling your coaching subscription
Learn how to cancel your coaching subscription on Coachful in minutes — what happens to your access, data, and sessions, plus how to request a refund if needed.
Downloading your coaching session recordings
Learn exactly how to find, stream, and download your coaching session recordings in Coachful — plus tips for getting the most out of every replay and fixing common access issues.
How to find a coach on Coachful Marketplace
Learn how to search, evaluate, and book a coach on the Coachful Marketplace — from your first search to your first session, in one clear guide.
How to log into your coach’s Coachful workspace
Learn exactly how to log into your coach's Coachful workspace — from finding your invite link to fixing common login errors — and get started in minutes.
How to message your coach inside Coachful
Learn exactly how to message your coach inside Coachful — from direct chat and squad groups to voice notes and instant video calls — and never miss a coaching moment.
How to update your payment method as a client
Learn how to update your payment method as a Coachful client in a few simple steps — keep your coaching program access uninterrupted and your billing details secure.
Joining a 1:1 video call with your coach
Learn exactly how to join a 1:1 video call with your coach on Coachful — from finding your session link to fixing camera issues — so every call starts smoothly.
Joining a group coaching session
Learn how to find, join, and get the most out of a group coaching session on Coachful — from setup and permissions to troubleshooting audio and video issues.
Leaving a testimonial or review for your coach
Learn how to leave a testimonial or review for your coach on Coachful — step-by-step instructions, privacy settings, and tips for writing a review that gets results.
Logging your habits and daily check-ins
Learn how to log your habits, complete daily check-ins, and track goals inside a Coachful program — so your coach always has the data they need to support you.
Pausing your coaching program
Everything clients need to know about pausing a coaching program on Coachful — from requesting a pause to managing billing and resuming without losing progress.
Privacy: who can see your coaching data
Wondering who can see your goals, messages, and progress on Coachful? This guide explains exactly who has access to your coaching data and how to stay in control.
Submitting an intake form to a new coach
Learn how to find, fill out, and submit a coaching intake form on Coachful — and how to write answers that help your new coach hit the ground running.
Switching between multiple coaches in Coachful
Learn how to seamlessly switch between multiple coaches in Coachful — one login, multiple workspaces, and all your programs, sessions, and messages perfectly organized.
Tracking your progress in a coaching program
Learn how to track tasks, goals, and habits inside your Coachful coaching program — and turn that progress data into better sessions and faster results.
Updating your time zone and notification settings
Learn how to update your time zone and notification settings in Coachful so you never miss a session reminder, message, or program update again.